Taxicabs Passenger Information

• Passengers should make sure the driver is registered and the vehicle is licensed.
• There must be a decal and/or license number on the exterior of the vehicle, and the driver's picture and registration number must be displayed on the vehicle dashboard Taxis are required to have a SunPass transponder.
• This allows taxicab drivers to add tolls to the fares but at the discounted SunPass rate There is no per passenger or baggage charge Flat-rate taxi service applies to trips to and from Miami International Airport and the Port of Miami, the beaches, the Village of Key Biscayne and two zones close to the airport.
• Flat rate guides should be posted on the right rear passenger window.

Rate 1 - A maximum taxicab meter rate or a flat rate may be charged. All rates including flat fares must be programmed into the meter. Whenever the meter is used, it must start a $2.95.

Rate 2 - The meter can only start at $4.95 when the trip originated from Miami International Airport (MIA) and the Port of Miami and it is not a flat rate zone. If it is a flat rate, the trip must begin or end at MIA. This rate includes the MIA and Port of Miami $2 surcharge.

The meter starts when the taxi begins the trip toward the desired destination.

The metered rate is calculated at:

• $2.95 for first 1/6 of a mile
• $0.85 for each additional 1/6 mile until 1 mile
• $0.40 for each 1/6 mile after that
• $0.40 per minute ($24 per hour) wait charge

Trips to and from Miami International Airport to the Port of Miami cost $27. Road tolls are in addition to the metered fare. The passenger pays the lower SunPass rate. Tipping is optional but customary. The passenger is entitled to receive a receipt.

• Sample fares to and from Miami International Airport
• Sample fares to and from the Port of Miami

Submit a complaint about a taxi driver or cab by using the Taxi Complaint Form. If you feel you were overcharged and are demanding a refund, either full or partial, you should use the For-Hire Transportation Complaint Form.

All wheelchair accessible taxicabs are modified and equipped to facilitate the transportation of wheelchairs and other vehicles used by persons with mobility impairments. Additionally, drivers are trained and certified in the safe and proper methods of securing and transporting passengers who use wheelchairs.

• Taxicab companies with accessible vehicles