Employee Support Services (ESS)

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Some of the major problem areas with which ESS can help are:

Family/Marital Problems
Family problems can be devastating. ESS can offer guidance in obtaining effective professional help.

Stress/Anxiety/Emotional Problems
The majority of us, at one time or another, experience mild anxiety or depression. Occasionally, however, these problems can be quite severe. ESS can assist you in obtaining appropriate professional help.

Alcoholism and Drug-Related Problems
Alcoholism is the nation's number one drug problem. Miami-Dade recognizes addiction as an illness which is treatable. There has been an increasing incidence of addiction to one or more of a wide variety of both "hard" drugs like heroin, ecstasy, and cocaine or prescription drugs, such as tranquilizers or sleeping pills. Whether your concern is for yourself or a member of your family, ESS can be an initial source of help.

Financial Problems
ESS will help you in finding a financial counselor to help resolve your financial problems.

The employee can refer him or herself for a consultation in any of the problem areas outlined above (financial, stress, family, substance abuse).

The employee's supervisor can also make a mandatory referral in cases of identified substance abuse. Additionally, the supervisor can recommend consultation with ESS if family troubles are identified as adversely affecting the employee's performance.

Call 305-375-3293 to schedule an appointment. A consultation with ESS will take place 24 hours after your call. Emergency walk-ins are also accepted.

After the initial consultation ESS can suggest, or provide referrals to the employee for, resources such as therapy, legal aid, a lawyer, a health care facility, rehabilitation center, etc.

Job security or promotional opportunities will not be affected or jeopardized by requests for assistance or involvement in ESS.

Employee Support Services' has four on-demand ESS Channels that deliver accessible programming through video clips and webinars on Microsoft Stream. Check out the WellnessWorks Channel, Immune Health Channel, Emotional Wellness Channel and Employee Appreciation Channel.