Inmate Contact & Visitation

All mail must be addressed to the inmate and sent by United States Postal Service. Mail sent by other couriers will not be accepted.

Only incoming general inmate mail written on plain white, originally lined paper such as white, loose-leaf lined notebook paper; white, lined tablet paper; or white, lined legal tablet paper will be permitted to enter detention facilities.

Mail Items Not Allowed

• No hardcover books allowed.
• Paperback books, magazines, newspapers and religious materials must be mailed directly by the publisher or a bookstore.
• The mail parcel must contain an invoice with a company logo or a company packing slip with business name and contact information.
• Publications cannot contain any nudity or sexually-oriented material.
• Greeting cards
• Postcards
• General mail containing newspaper or magazine clippings
• Colored paper and colored envelopes
• Any handwritten or typed personal correspondence on any paper other than plain white, lined paper.
• No stamps, envelopes, papers, pens, pencils, inappropriate pictures/photos, Polaroids, plastic cards, phone cards, stickers, lipstick marks, padded or bubble mailers, or glued items.

Proper Way to Address Mail

To address mail to a Miami-Dade County inmate, include full name, booking number (jail number), cell location and facility address.

Example:

Jose Lopez #140054061
METRO WEST DETENTION CENTER, CELL
13850 NW 41ST ST
MIAMI FL 33178

Your return address including your first and last name, street address, city, state and ZIP code must be included on your envelope and letter.

Return envelopes are not provided to inmates.

Inmates cannot receive calls. Friends and family members can stay in touch with an inmate by setting up a prepaid collect calling service that allows an inmate to call your phone number using deposited funds. You can set up the account online.

Deposits can be made securely through the AdvancePay® website, mobile app or phone.

You can set the service to send a text alert if the fund balance is getting low, or just set the account to auto-reload to automatically replenish your account.

If you are receiving unwanted calls from an inmate, you must contact customer service directly to block the calls.