Accessible Transit Services
Important Message: Miami-Dade Transit is following federal guidelines and at this time, as the TSA will not be enforcing any mask policy, we will follow suit for all transit vehicles, including STS, and platforms. Miami-Dade County continues to encourage those with underlying conditions, anyone feeling symptomatic, or anyone testing positive to wear masks as a continued health measure in the ongoing fight against COVID-19.
Accommodations are made for people with disabilities to access and ride Metrobus, Metrorail and Metromover.
Accessible services include parking, elevators, platform tactile tiles, raised lettering and Braille signage, wheelchair turnstiles, a public-address system, curb cuts, elevator status announcements and Telecommunications Devices for the Deaf.
Report problems online if you have any issues with services. You can also download the form and send it by fax, email or mail. The average response time for an ADA grievance is fifteen days.
Americans with Disabilities Act Coordinator
Email / Mail
- ADA Compliance
Miami-Dade Transportation & Public Works
701 NW 1 Court – Suite 1700
Miami FL 33136
Locations and Hours