Contact the Communications and Customer Experience Department

311 Contact Center
Phone
311

Fax
305-375-2004

Video Dubbing Requests
305-375-3733

Public Records Requests
Mary Trujillo
Public Records Custodian
Communications
111 NW 1st St. Suite 2510
Miami, FL 33128
Mary.Trujillo@miamidade.gov
305-375-2512

Miami-Dade County now has a new public records management tool that allows you to request and track its status online. Create a new account or log in to submit and see updates to your public records requests.

Accommodations for Persons with Disabilities

People who require assistance because of their disabilities in order to participate in the programs, activities or services of the Communications Department may contact Zenaida Pradel at 305-375-5060 or zprad@miamidade.gov. To request materials in accessible format, sign language interpreters, or other means of equally effective communication to participate in any program or meeting, please contact her five days in advance to initiate your request. TTY users may also call 711 (Florida Relay Service.)